The Overseas Student Ombudsman – Complaint Service


The Overseas Students Ombudsman (OSO):

  • investigates complaints about problems that intending, current or former overseas students have with private schools, colleges and universities (education providers) in Australia.
  • provides information about best practice complaints handling to help private education providers manage internal complaints effectively
  • publishes reports on problems and broader issues in international education that we identify through investigations.

The OSO will only investigate if you have already made a formal complaint to your college or institute and you are not satisfied with the results.

There is information in other languages here: 

From the website:  

Leave a Reply

Your email address will not be published. Required fields are marked *